Wellness Frequently Asked Questions
Are towels provided?
Towels are available to rent at reception for £1 each.
What time does the pool close?
The swimming pool is closed during Aquafit classes on Monday and Friday mornings. However, the jacuzzi, sauna, and steam room remain open during these sessions.
When is the spa pool (jacuzzi) closed?
The spa pool is closed for deep cleaning on Monday and Friday at 2pm and reopens the following morning.
Who can use the gym and leisure amenities?
The gym, sauna, steam room, adult swimming lane, and spa pool/jacuzzi are available for guests aged 16 and over.
Can children use the pool and leisure areas at any time?
Children are welcome after 9:00am. Before 9:00am, the pool and leisure areas are reserved for adults only.
What are the supervision rules for children in the pool?
- Children aged 5 and under must be accompanied 1:1 by an adult.
- Children aged 6 to 15 years require a minimum ratio of 2:1 (children to adult).
- Children aged 8 and under must be accompanied in the pool by an adult at all times.
- Children aged 9 to 15 may be supervised from the poolside, depending on swimming ability.
Is there a lifeguard on duty at the pool?
No, our poolside is non-lifeguarded. Please follow the supervision guidelines for children.